Goodman Gable Gould/Adjusters International Testimonials

Having met on opposite sides of a substantial claim, I learned one thing first hand and that is that your shop knows more about coverage issues and minimizing the pain and pitfalls of navigating a complicated claim than any third-party insurance specialist that I have ever met. Your depth of knowledge and unparalleled ability to outwork everyone has provided outstanding guidance and strategy to MRP in working through the claims we have had since then in a manner which was less painful and less disruptive to my entire organization; and, at the end of the day has resulted in loss mitigation substantially greater than we would have anticipated. I can't say enough about the professional manner that you have employed on our behalf in leading us through the process and while everyone hopes not to experience a loss in the future, we're comforted to know that you're there in the event we do.

Hiring [you] to represent us was one of the smartest decisions we made following the loss of our home. ...They made sure our claim was filed on time, the cost estimates were accurate, and that we received the maximum insurance proceeds we were entitled to based upon our policy coverage.... During the days, weeks and months that followed our fire, my wife and I were able to focus on getting our life back in order, replacing our personal items, going back to work, and finding temporary housing for our family while the house was being restored and rebuilt. Because of [you], we had time to focus on the really important things in life, and [you] handled each and every detail of the insurance claim and related issues.

Not until we engaged [Adjusters International] did we begin to feel that our claim would be properly considered. The process of demonstrating our losses to the carrier proved to be a torturous effort, and [your team] demonstrated a high degree of expertise, resourcefulness and tenacity. During this effort, they became trusted partners. Their intensity never wavered.... They were great resources to have representing us, and I have absolutely no doubt that we would not have accomplished the reasonable result that we did without their dogged pursuit of a fair resolution.

Your knowledge of the complex governmental regulations and equally complex insurance and adjusting issues really helped the County maximize the public assistance that was available after all of these disasters. You delivered what you promised and we are confident in your ability and the ability of your firm to provide these services fully on a technical and professional level, yet be able to translate in a clear and concise manner the intricate and sometimes subjective FEMA regulations which we could not have done without you. Without hesitation we would recommend you and your firm to anyone that is faced with the processing of large and complex disaster loss claims.

It has been almost a year since the fire which completely destroyed one of our processing plants. ...I had no idea that the documentation of our claim would become as extensive as it did. Your staff worked tirelessly to quantify the claim. I am convinced that every possible element of our loss was maximized to the extent provided for in our coverage. ...You and your staff are true professionals, and the quality and detail of your work is very impressive.

I'm certain if we had not had access to your excellent services, we would have settled for a much smaller sum for the loss of our facility, and it would have taken much longer to reach a settlement.

We certainly could never have gotten as far as you did on both the property and the BIEE claims. There is just too much that we didn't know regarding our rights under the insurance coverage. Your knowledge, persistence, and contacts were what helped us receive a settlement that was appropriate. I truly appreciated your follow through and keeping me current on the issues. Both claims were tricky, and it was [your] understanding of the real nature of events, and your method of presentation to the carrier that prevailed.

We realized early on that we were ill equipped to devote knowledgeable staff to attend the numerous meetings, scope negotiations, unit cost negotiations, addressing building code issues and many other details that needed to be addressed in order to achieve a satisfactory settlement. We are glad we allowed professionals like you to handle these matters. Thank you for your hard work and decisiveness.