Goodman Gable Gould/Adjusters International Testimonials

After a horrific hail storm last summer, it was clear to me that my roof had been damaged. I was very much concerned with the hassle of filing a claim with the insurance company and dealing with them.

…[With the assistance of Goodman-Gable-Gould/Adjusters International] The entire process was calmer, nicer, and more professional than I had anticipated…

…Your firm was proactive, brought in exceptional expertise and consultants who were always informed and professional, and guided the insurance companies to a reasonable and fair settlement. …After negotiating through multiple layers of insurance, several insurance carriers, adjusters and accountants, we are most pleased with the final result of our claims…

Our goal following both catastrophic storms was simply to restore services to our customers. Our goal was impeded by our carrier during a time of desperation after Irene. Your team broke through the bureaucracy and recovered more funds than we could have imagined possible following [Superstorm] Sandy. Thank you for helping us to deliver on our pledge to our customers following the most destructive storm to hit our state since 1903.

Our construction team had little experience related to fire restoration and [your] experience and knowledge helped to save time and money. Thanks in part to [your] guidance, we were able to open the remainder of Santana Row on November 7, 2002, less than three months after the devastating fire. ...With [you] at the property, our development, marketing, and operations personnel were able to use [you] as the 'go-to' person with any questions relating to the fire insurance claim. This allowed our staff to focus on getting the project open and operating, rather than worry about the insurance claim. ... Finally, [you were] an enormous resource and advocate in our claim with the insurance company. [Your] vast experience, advice, and daily commitment were extremely valuable in our effort to finalize the insurance claim for Federal Realty Investment Trust. Without [your team], I am confident we would not have been able to resolve this $125 million plus negotiation in less than 14 months, an enormously fast timetable for a claim of this size.

I would like to take this time to personally thank the AI Liaison staff for the remarkable job and the accomplishments performed during recovery efforts associated with FEMA 1589 DR NY. ...The total goal achieved was nothing less than maximizing all eligible costs in the best interest of the applicant. ...One strong asset for making recovery efforts a success is having AI staff on our team.

While Exopack insured locations did not suffer any physical damage, many of their suppliers... sustained damage to their property due to a covered peril. The resulting limited supply of polyethylene resin caused a financial loss due to loss of production, loss of sales and lower margins. Given the complexity of this contingent business interruption, I felt it was appropriate to seek outside assistance. Your team brought the expertise and credibility needed to get this claim resolved.

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. ...If I could give anyone who was unfortunate enough to suffer a loss one piece of advice, it would be to retain Adjusters International as soon as possible after the occurrence.

Had you been handling and guiding the preparation and presentation of all our damage estimates from the beginning, our recovery could have been far greater. I speak from experience when I say that estimates given "off the cuff" and without consideration of all the insurance policy's provisions can come back to haunt you.