Self-Storage

When property damage disrupts your self-storage facility, your priority is most likely to ensure security, minimize the impact to your renters, and keep operations running—not navigating the complexities of an insurance claim. That’s where we come in. While you focus on protecting your facility and assisting your renters - customers, our team of experts—including forensic accountants, building estimators, inventory specialists, and licensed public adjusters—manages every aspect of your claim. We work to maximize your settlement and expedite recovery, so you can get back to business with as little disruption as possible.

Why Choose Us?

Since 1941, our team of expert loss consultants has been committed to helping self-storage facility owners navigate the complexities of an insured property loss. We handle every aspect of the claims process—from assessment and documentation to negotiation—ensuring you receive a fair and timely settlement. With GGG/AI by your side, you can focus on what truly matters—protecting your facility, securing your renters belongings, and keeping your business running smoothly.

What We Do

Thorough Evaluation: As insurance professionals, we understand all areas of your policy, including coverage limitations, restrictions, coinsurance requirements, law and ordinance provisions, policy time-deadlines, etc.

With You the Whole Way: We meet with you often to discuss your business operations and create the right claims strategy to fit your immediate needs and long-term goals. Our experts stay in constant communication with you and the insurance company as we execute a plan that achieves your priorities. We will inspect and document the damaged property thoroughly.

Securing Equitable Settlements: We advocate for a swift and fair settlement from your property insurer to protect your interests and maximize your recovery.

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In the aftermath of significant property damage, you're left wondering about the best course of action to accelerate your recovery.
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You contact your insurance company, anticipating that they will promptly send out an adjuster and provide the coverage you have paid for. However, your claim will impact your insurer's financials – will their adjuster look out for your best interests?
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This dynamic reveals the delicate balance between your needs and the financial intricacies of the insurance industry. Navigating this landscape effectively is crucial to ensure appropriate recovery, in accordance with the coverage you have paid for.

We Can Help

Understanding the "fine print" of your insurance policy before engaging in substantive discussions with your property insurer is essential. How the claim is presented and how the coverage is utilized can make a dramatic difference in your recovery amount. Our in-depth analysis of the policy, and expert guidance, built upon over 80+ years of experience in the insurance claims industry, is invaluable to your full recovery.

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Key Considerations for Your Insurance Claim Process

Following a property damage loss, what are the duties and responsibilities of the policyholder?
How has the damage affected the facility’s ability to rent units?
What is the projected loss of income due to unit closures or restricted access?
Does the policy cover additional expenses for security, fencing, backup power, temporary office space, or customer notifications?
Are there extra costs associated with relocating renters’ stored belongings if necessary?
Were key infrastructure components (gates, cameras, keypads, security systems, lighting, elevators, HVAC in climate-controlled units) affected?

Does the policy cover costs for bringing the facility up to current building codes?
Are there additional expenses for fire safety, ADA compliance, or environmental hazard mitigation?
Will repairs require upgrades to surveillance systems or other security measures?
Are renters’ stored belongings covered under the facility’s policy, or is their insurance responsible for losses?
How should the facility communicate with renters about claims and policy limitations?
Were there hazards such as mold or chemical exposure that could affect stored items?
Does the policy cover costs for hazardous material cleanup if renters stored restricted or hazardous items?
Will expedited construction costs or overtime labor for faster repairs be covered?
Does the policy reimburse for emergency renter notifications or legal fees related to contract disputes?
Are there exclusions for certain types of damage (e.g., flood, earthquake, vandalism, or renter-caused damage)?
What are the coverage limits for your business income and extra expense losses?
If you advertise for new renters, and to inform the public of your rebuild progress, are those costs covered under your policy?
Does the policy require specific mitigation steps, such as renter notification timelines or approved contractors?

The Difference We Make

GGG/AI works exclusively for YOU, the policyholder, not for the insurance company. Our insurance professionals have managed and negotiated thousands of claims after every type of property damage disaster. With offices across the US and an unmatched network of expert resources, we swiftly and equitably navigate the claims process towards successful resolution.

Client Success Stories

Who We've Helped

6 Total

James S. Womack

Stor All King Arthur, LLC

Allied Self StorageAnnandale Millwork — Rob and Laurie Frogale

Allied Self Storage/Annandale Millwork

Stor AII — Robert W. Buffett, CPA

Stor-AII

Sammy and Radeana Parker

Parker Commercial Storage & Distribution

Multi Family Complexes Property Owner 1587604256

Client References

As licensed public adjusters, we work exclusively for you to ensure that you secure a fair settlement from your property insurer after a disaster.